Guardian Personal Alarms MediWatch Slim 4G Personal Alarm With Fall Detection

Description

Purpose & Benefits

The MediWatch Slim is our thinnest and most discreet SOS watch yet. Just like the original MediWatch, it can be worn on the wrist or as a pendant. Clear, concise voice prompts in up to 8 languages give you instant reassurance that your personal alarm is always working for you.

The bundle includes **device setup, first month SIM coverage and lifetime phone support**, helping ensure your MediWatch is ready to use and that assistance is available whenever you need it.

Features

• One-Touch SOS Button: The MediWatch comes with an easily accessible SOS button. Pressing this button sends an immediate alert to pre-designated emergency contacts or a central monitoring service.
• Two-Way Communication: Equipped with a built-in speaker and microphone, it enables direct two-way voice communication with emergency responders, caregivers, or family members, right from the watch.
• GPS Location Tracking: Incorporates GPS technology to provide accurate location tracking, helping emergency contacts quickly locate the wearer when needed.
• Automatic Fall Detection: The watch can detect potential falls and automatically begin the alert sequence if a fall is detected and the alert is not cancelled.
• Water-Resistant Design: Shower-proof for everyday use. The watch should be dried with a towel after use and should not be worn while swimming or in the bath.
• Long Battery Life: Designed with a long-lasting battery to reduce the frequency of charging and help ensure the watch is ready when needed.
• Wearable and Discreet: The slim, lightweight design can be worn comfortably on the wrist or as a pendant.

Overview

• Calls & texts up to 10 people
• Automatic fall detection
• GPS & Wi-Fi tracking
• 4G and 3G network
• Choose from 5 different watch faces
• Voice prompts in any language
• Low battery alert
• Speak directly with family & friends
• Includes easy charging cradle
• Speed dial any of the 10 contacts

Bundle Includes

• Professional Setup: Assistance with setting up and custom programming your MediWatch.
• First Month SIM Coverage: Includes $10 Telstra credit for the first month of use.
• Lifetime Phone Support: Ongoing phone support is provided for the life of the product.

Other Information

MediWatch Details – For the User

SOS Button
Simple – just press and hold the SOS button when help is needed.
To cancel, give the SOS button a quick press.

Fall Detection
When the device senses what may have been a fall, a human voice will audibly announce:

“A fall has been detected. Cancel by pressing the SOS button.”

If not cancelled, the call and text sequence will begin. Fall detection is not foolproof. If the Watch User falls and is conscious, they should press the SOS button rather than wait for the Fall Alert to activate.

Important: Fall Detection works via an accelerometer. Due to the varied nature of falls, not all may be registered – for example, slow or awkward falls, or falls where the wearer is already close to the ground (e.g., gardening or picking something up).

Use in Water
Shower-proof only. Pat dry with a towel afterward. Do not wear while swimming or in the bath.

Speed-Dialing

1. Swipe right to left until the Contacts app is shown, then tap on it.
2. Swipe again to find the desired contact.
3. Tap the screen to automatically dial that contact.

MediWatch Details – For the Emergency Contacts

Receiving a Call

• Emergency contacts need to answer the incoming SOS call within 10 seconds, otherwise the MediWatch will hang up and call the next contact.
• The Watch User can hang up the call, and the SOS sequence will continue automatically.
• Between calls, the User can stop the SOS sequence by briefly pressing the SOS button.

GPS Tracking

• The User’s location is sent via emergency text.
• To request location manually, text “loc” to the watch and receive a Google Maps link in reply.

Setting Up the Device & After Sales Service

• A sticker inside the box explains how to get the MediWatch custom programmed.
• Setup support is available online or by phone.
• Programming changes can be made remotely by calling Guardian Safety Pendants on (08) 6336 9448.
• Lifetime phone support is provided.

SIM Costs & Management

• Includes $10 Telstra credit for the first month.
• $80 annually thereafter.
• If credit runs out before the year ends, an additional $80 will be charged (valid for 12 months or until used up – whichever comes first).

Rates:

• Calls: 90¢/min
• Texts: 20¢/text

For emergency use only – for casual calls, ask the contact to call back to preserve SIM credit.

• SIM credit is managed by Guardian Safety Pendants.
• Users will be notified when top-up is required.
• Auto-debit available via VISA or MasterCard, or pay by direct deposit or cheque upon invoice.