MediWatch Safety Pendant

MediWatch Details – For the User

SOS Button
Simple – just press and hold the SOS button when help is needed.
To cancel, give the SOS button a quick press.

Fall Detection
When the device senses what may have been a fall, a human voice will audibly announce:

“A fall has been detected. Cancel by pressing the SOS button.”
If not cancelled, the call and text sequence will begin.
Fall detection is not foolproof. If the Watch User falls and is conscious, they should press the SOS button rather than wait for the Fall Alert to activate.

Important: Fall Detection works via an accelerometer. Due to the varied nature of falls, not all may be registered – for example, slow or awkward falls, or falls where the wearer is already close to the ground (e.g., gardening or picking something up).

Use in Water
Shower-proof only. Pat dry with a towel afterward. Do not wear while swimming or in the bath.

Speed-Dialing

1. Swipe right to left until the Contacts app is shown, then tap on it.

2. Swipe again to find the desired contact.

3. Tap the screen to automatically dial that contact.

MediWatch Details – For the Emergency Contacts

Receiving a Call

• Emergency contacts need to answer the incoming SOS call within 10 seconds, otherwise the MediWatch will hang up and call the next contact.

• The Watch User can hang up the call, and the SOS sequence will continue automatically.

• Between calls, the User can stop the SOS sequence by briefly pressing the SOS button.

GPS Tracking

• The User’s location is sent via emergency text.

• To request location manually, text “loc” to the watch and receive a Google Maps link in reply.

Setting Up the Device & After Sales Service

• A sticker inside the box explains how to get the MediWatch custom programmed.

• Setup support is available online or by phone.

• Programming changes can be made remotely by calling Guardian Safety Pendants on (08) 6336 9448.

• Lifetime phone support is provided.

SIM Costs & Management

• Includes $10 Telstra credit for the first month.

• $70 annually thereafter.

• If credit runs out before the year ends, an additional $70 will be charged (valid for 12 months or until used up – whichever comes first).

Rates:

• Calls: 90¢/min

• Texts: 20¢/text

For emergency use only – for casual calls, ask the contact to call back to preserve SIM credit.

• SIM credit is managed by Guardian Safety Pendants.

• Users will be notified when top-up is required.

• Auto-debit available via VISA or MasterCard, or pay by direct deposit or cheque upon invoice.